Live Chat Support Services for US Businesses
Live chat is one of the most effective ways to delight your customers as long as the quality is maintained. Your live chat support team must be trained and equipped with the tools to communicate with your customers.
This is where outsourcing to OBS can do wonders for your business. Our real-time responses help your customers make informed purchasing decisions. By entrusting us with your e-commerce live chat management, you can be sure that standards are maintained and you can focus on your core business. OBS is a leading live chat support company that has been providing customized chat services for over a few years. We provide cost-effective online chat services to help you expand your market, increase traffic and minimize website bounces.
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Live Chat Support Services We Offer
Live Operators & Online Chat
Our chat support executives leverage well-crafted chat guide to interact with visitors. We have a team of professionals who understand the client’s needs & customize them to fulfill the customer service required in a business.
We have an experienced team of live chat outsourced telemarketers who can initiate conversations through multiple channels including cold calling to enhance the sales initiative of your internal team.
Visitor Initiated Chat
When a visitor starts chatting, our representatives respond quickly so you don’t miss your chance. With our live chat support, all queries are resolved quickly.
Client Inquiries & Resolution Chat
As part of live chat support services, we have representatives who resolve customer issues and provide expert advice on individual customer inquiries.
Lead Generation & Follow-up Chats
We can customize our customer support chat to handle lead generation and follow-up chats. This will boost your sales and marketing campaigns.
Inbound Customer Support
When a new prospect or verified lead starts a conversation, we have the resources to provide customer support chat through multiple inbound channels.
We have a professional team of live chat outsourcing managers who can handle and resolve all technical queries.
Order Handling Questions
If your customers want quick information about order collection and delivery, our chat support managers can do it.
Product/service Information chat
If the customer wants quick information about your products or services and not long conversations, our chat for business needs can come to the rescue.
Order Management / Control / Fulfillment
If you need a custom chat to manage orders for your e-commerce business or online portal, we can deliver.
We can customize our chat to handle your internal/external billing issues and provide a quick solution to your customers.
Help Desk Support
When your customer browses your website and is looking for an immediate solution to their question, our representatives can help the customer with a quick response.
Outsource Live Chat Support Services for US Businesses at Affordable Rates
Benefits of Live Chat Support Outsourcing
- Qualified Team
- Tailored Plans
- Security guaranteed
- Saving Extra charges
- Dedicated Supervisor
- Easy enrollment Process
- No Setup cost
- Adaptive work hours
Outsource Live Chat Support Services to OBS
OBS offers one of the best live chat support services for online businesses. Outsourcing to us increases customer satisfaction and helps make their experience seamless. We provide efficient and fast chat support services to your customers, from general inquiries to complaint resolution. Our internal coordination is systematic to help increase conversion rates and reduce customer processing costs. OBS ensures that the chat support team manages each area so efficiently that you can use your time and resources for other important business activities.
Outsource Live Chat Support Services for USA Businesses
OBS provides online outsource live chat support services to USA companies, businesses. If you require live chat support services in New York, Texas, California, San Francisco, Washington DC, Las Vegas, Chicago, Houston, Illinois, Florida, Ohio, Oregon, Nevada, San Jose, Dallas, New Mexico, Massachusetts, Boston, Portland, Pennsylvania, New Jersey, New Hampshire, Phoenix, Arizona, San Antonio, San Diego or other parts of the US or any other state in the US, you can outsource the service for your business with us.