Outsource Email Support Services
With our years of experience outsourcing high-quality email support services in technical and IT support services, we strive to differentiate our clients’ companies from others in support services. Therefore, outsourcing email support services to customer support ensures that all emails are handled and answered efficiently. Our expertise in email support services can help you achieve your ideal customer management goals.
By outsourcing to OBS, you get advanced email support to serve your customers. Our team will create response templates and questions based on your past emails to ensure they match the tone of your brand. In addition, we use metrics to measure the effectiveness of our responses to ensure that our emails adequately meet our customers’ needs. All emails are secure and confidential as we strictly adhere to the privacy policy. With our endless support, you’ll feel like we’re an extension of your team.
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Email Support Services We Offer
After-Sales Service
- Providing information about the product/service
- Order related queries
- Returns and exchange processing
- Refunds related queries
- Warranty-related queries
- Dispatch and delivery-related queries
Application Support
- Hardware support
- Queries about installation and usage
- Product or Service activation/registration
- Support for consumer electronics
- Broadband, Network & Remote IT support
- Managing upgrade & Patch management
Our Customer Services
- Complaint management
- Grievance resolution
- Customer engagement and retention
- Customer loyalty management
Revenue Management
- Billing and invoicing
- Order processing
- Order management
- Claims processing
Why Outsource Email Support Services to OBS?
Qualified team
We have a team of skilled and experienced specialists whom you can rely on. Businesses of all sizes that have outsourced their services to OBS have grown considerably.
Tailored plans
OBS is the best at providing quality and customized experiences for each prospect by catering to specific requirements. Our team works together to provide customized plans for each project.
Security guaranteed
We take due care in maintaining the confidentiality and security of the information of our clients.
Saving extra charges
You can save more than 50% of your operational cost by outsourcing your tasks to OBS.
Dedicated supervisor
We provide an experienced supervisor dedicated to a team working on your case at no extra charge. This ensures high-quality services for our clients.
Easy enrollment process
From the first day of the inquiry, we put a lot of emphasis on avoiding task delays and ensuring a smooth induction. The client’s requirements are handled professionally by the team and executed promptly.
No setup cost
Unlike the other outsourcing businesses, OBS does not charge any setup or upfront cost.
Adaptive work hours
Our team works with the client’s timezone in flexible hours so work is not delayed and completed on time ensuring quality and efficiency simultaneously.
Outsourcing Email Support Services for USA Businesses
Choose our reliable email support service today and make sure your customers are satisfied with your services!
OBS provides online outsource email support services to USA companies, businesses. If you require email support services in New York, Texas, California, San Francisco, Washington DC, Las Vegas, Chicago, Houston, Illinois, Florida, Ohio, Oregon, Nevada, San Jose, Dallas, New Mexico, Massachusetts, Boston, Portland, Pennsylvania, New Jersey, New Hampshire, Phoenix, Arizona, San Antonio, San Diego or other parts of the US or any other state in the US, you can outsource the service for your business with us.