Outsourcing Logistics Services
The management of logistics is critical for any business engaged in the movement of goods from one point to another. Managing logistics internally can be challenging, particularly when other pressing matters require attention. As the costs associated with logistics continue to rise each year, it is prudent to consider outsourcing logistics needs to a dependable company that can significantly reduce costs.
Outsourced Logistics
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Our Logistics Outsourcing Services
The logistics business covers multiple areas of the supply chain. Companies may need to outsource their entire supply chain management, including warehousing, while others only need transshipment or reverse logistics.
These are areas of the supply chain that can be outsourced to logistics companies:
Distribution and warehousing
Distribution and warehousing focus on the storage of products. Whether raw materials, work-in-progress (WIP) or finished goods, this area of logistics involves tracking which goods enter the warehouse, how they are stored and the movement of products as they leave the loading dock.
Fulfillment
Fulfillment logistics deals with everything related to order fulfillment. This may include managing stock levels on behalf of customers, fulfilling orders, packaging merchandise, applying shipping labels, and tracking products as they leave the warehouse.
Transport
The transport aspect of logistics involves the physical movement of goods and assets used to perform this task. It could be through the company’s fleet of carriers for shipments or a network of external carriers.
Inventory management
OBS also provides inventory management logistics services. Warehousing focuses on storing goods, while inventory management involves tracking the flow of products, finding locations to improve efficiency and reporting.
Customer service
In case the company does not have the staff to answer customer calls, support shipping, or fulfill orders, we also offer customer service management as part of the solution.
Reverse logistics
In some cases, customers may claim that the product has been damaged, incorrectly ordered, or not delivered to them. Reverse logistics is responsible for returning products to warehouses and distribution centers.
Why You Should Outsource Logistics Operations
There are many reasons to outsource logistics, but first, you need to understand how outsourcing will affect your business. Some of the key reasons to outsource logistics to OBS:
Freedom to focus on key operations
Instead of trying to perform logistics in-house, this can easily be done by outsourcing to a company like OBS that has the expertise and experience in logistics execution.
Reduces back office work
We will help you free up your resources to focus on other important processes. We can process thousands of invoices in a short time and validate them correctly. So, outsourcing logistics back-office tasks to OBS can save time and increase productivity.
Improve customer satisfaction
Most service providers like OBS focus solely on logistics. We understand the industry better than anyone and can come up with innovative ideas and strategies to further reduce costs for customers and deliver a better experience. This increases customer satisfaction and creates a trusted partnership
Reduced liability
Logistics service providers like OBS help manage all interrelated transportation contracts, security assessments, and insurance certifications. We have office staff on hand to handle billing discrepancies, carrier ratings, etc. This means that there is no liability on your part as most of the work is handled by OBS.
Effective management of expenses
Small charges such as insurance charges, fixed transport, or storage charges are covered by logistics suppliers like OBS. With small expenses taken care of by OBS, it frees up the time of the accounting department for other important tasks.
Economies of scale
You may end up spending a lot of money trying to expand your existing equipment to provide in-house logistics. However, OBS can help you achieve economies of scale as we specialize in logistics, allowing you to scale up or downsize your services at short notice.
Efficient real-time tracking
OBS is technically capable and provides real-time cargo tracking and visibility. By easily tracking your shipments, you can worry less and spend more time focusing on other key areas.
Choose OBS for Logistics Back-office Services
With years of experience in managing various logistics office operations, OBS can help you develop logistics. We differentiate ourselves by adding value to your business through streamlined and innovative processes.
We place great emphasis on ease of documentation, security, quality, and shorter delivery times.
- 100% compliant with state and federal DOT regulations
- No risk or liability
- Professional selection of all logistics team members for greater peace of mind
- Installation of advanced technological infrastructure and systems to ensure that valuable time is not wasted on procedures
- Cost savings and streamlined processes
FAQ's
1. What is a logistics service?
Logistics includes all elements of your supply chain, from the factory to the end customer. It includes transportation from the manufacturer to the warehouse, storage, order fulfillment, and delivery to the end customer.
2. What are the different types of logistics service providers?
- Warehousing.
- Inventory management.
- Cross-docking.
- Transportation.
- Freight forwarding.
3. How to find a good logistics service provider?
There are essentially five things to consider when choosing a logistics partner
- Customer service & reliability
- Financial stability
- Reputation
- Area of expertise
- Relationships
- CAF worldwide